How Can We Help?

Most websites take 2–6 weeks depending on complexity and how quickly content and feedback comes in. Simple sites can move faster. Larger projects with multiple pages, custom functionality, or e-commerce can take longer. We give you a realistic timeline at the start — and we stick to it.

Yes — we build sites that are easy to manage. Basic updates like changing text, swapping images, or adding a new page can be done without a developer. We'll walk you through it after launch. For bigger changes, we're always available to help.

At minimum: your logo (or we can help create one), any existing brand colors or style preferences, the pages you want, and content for each page (text and images). If you don't have everything ready, that's okay — we'll work through it together as part of the process.

Absolutely. Every site we build is fully responsive — it looks and works great on phones, tablets, and desktops. With over 60% of web traffic coming from mobile devices, this isn't optional. We test on multiple screen sizes before every launch.

Our hosting includes fast SSD server space, SSL certificate, company email setup, regular backups, uptime monitoring, and support from the people who built your site. No hidden fees, no surprise renewals.

Contact us immediately — email [email protected] or text/call us directly. We monitor uptime around the clock, so in most cases we'll already know and be working on it before you reach out. We treat downtime as an emergency.

We'll send you setup instructions specific to your device after your email is configured. For most phones it takes about 5 minutes. If you run into trouble, just reach out and we'll walk you through it step by step.

Yes. We handle site migrations and make sure your site stays live throughout the entire process — no downtime, no lost data. We've moved plenty of sites from other hosts and know all the gotchas to watch for.

Log into your client portal at portal.teamhuh.com. Your project timeline, latest builds, and all communications live there. You can also post comments and change requests directly in the portal so nothing gets lost in email.

The best way is through the client portal — post a change request with as much detail as possible and we'll respond with a timeline and any cost estimate if applicable. For small changes, email works fine too. The more detail you give us, the faster we can turn it around.

Launch day isn't the end — it's the beginning. We monitor the site after launch, handle any post-launch fixes, and stay available for questions. Many clients keep us on for ongoing updates, marketing, and growth — but there's no pressure. We're here whenever you need us.

Yes. We offer maintenance and support plans for clients who want regular updates, security monitoring, and priority response times. Plans are flexible — monthly or annual, with options for different levels of involvement. Ask us about what makes sense for your site.